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Return and Refund Policy We want you to be completely satisfied with your purchase. If, for any reason, you are not completely satisfied with your order, you may return it or request a refund under the following conditions: General Return Conditions 1. Return Period: You have 30 days from the date you received your order to request a return or exchange. 2. Product Condition: Items must be returned in their original condition, unworn, unwashed, and with the tags still attached. Any item returned damaged, worn, or without tags may be refused. 3. Ineligible Items: Underwear, swimwear, and sale items are non-returnable, except for manufacturing defects. 4. Proof of Purchase: Proof of purchase, such as a receipt or order number, is required for all returns or exchanges. Return Procedure 1. Contact Us: To initiate a return, please email us at royalprestige@contact.com with your order number and the details of the item you wish to return. 2. Return Shipping: Once your request is approved, we will send you a return label or instructions for returning the product to our warehouse. Return shipping costs are the customer's responsibility, except in the case of a defective product. 3. Processing Time: Once we receive your item, we will process your return within 5 to 10 business days. Refund Policy 1. Full Refund: If your return meets the conditions, you will be refunded via the original payment method within 5 to 10 business days after receipt and inspection of the product. 2. Non-Refundable Shipping Fees: The original shipping fee is non-refundable, except in the case of a defective product or an error on our part. 3. Exchanges: If you wish to exchange a product, we will ship the replacement item once we have received the returned item and verified its condition. Defective Products or Order Error If you receive a defective or incorrect item, please contact us within 7 days of receiving your order. We will provide you with instructions for returning the product at no additional cost and will offer you an exchange or a full refund. Contact For any questions regarding our return or refund policy, please do not hesitate to contact us at royalprestige@contact.com.

Delivery Policy At Royal Prestige, we do our best to ensure your order is delivered as quickly as possible and in the best possible conditions. This delivery policy describes the terms and conditions for shipping your orders. 1. Delivery Areas We deliver to all international destinations. 2. Delivery Times Delivery times vary depending on your geographic location and the delivery method selected when ordering. Please note that delivery times are estimates and may be affected by external factors such as public holidays, customs delays (for international orders), or exceptional circumstances (weather conditions, strikes, etc.). 3. Delivery Costs Delivery costs are calculated based on the destination, weight, and volume of your order. They will be clearly indicated during the ordering process. 4. Order Tracking Once your order has shipped, you will receive a shipping confirmation email with a tracking number to track your package in real time. You can also track the status of your order directly on our website via the "Order Tracking" section. 5. International Shipping For international orders, customs fees and local taxes may apply depending on the regulations in your country. These fees are not included in your order amount and will be your responsibility. We recommend checking with your local customs authorities before placing an order. 6. Delivery Delays and Issues If you have not received your order within the estimated timeframe, please contact us. We will do our best to resolve any delivery issues as quickly as possible. 7. Incorrect Shipping Address It is your responsibility to provide a correct and complete shipping address. If an incorrect or incomplete address is provided, we cannot be held responsible for delays or failed deliveries. In the event an order is returned to us due to an incorrect address, reshipping fees may apply. 8. Damaged or Missing Products If your package arrives damaged or if items are missing from your order, please contact us within 48 hours of receiving the package with photos of the damage or information about the missing items. We are committed to providing you with a prompt solution, whether through a replacement or a refund. 9. Changing or Cancelling Your Order Once your order has been shipped, it is no longer possible to change or cancel it. If you wish to make changes to your order before it is shipped, please contact us as soon as possible. 10. Contact For any questions regarding our delivery policy, please contact us: - By email: royalprestige@contact.com.

Terms of Service Welcome to the Royal Prestige website. By using our services and making purchases through our website, you agree to comply with the following terms and conditions. Please read these terms carefully before using our services. 1. General 1.1. These Terms of Service govern the use of the [Brand URL] website and associated services. 1.2. By accessing or placing an order on this website, you agree to be bound by these terms. If you do not accept these terms, you must stop using the website immediately. 1.3. We reserve the right to modify these Terms of Service at any time. Changes will take effect immediately upon posting on the website. It is your responsibility to review these terms regularly. 2. Products and Availability 2.1. All products offered on the website are subject to availability. 2.2. We make every effort to describe products accurately. However, we cannot guarantee that the description, colors, or images of the products will be completely accurate. 2.3. We reserve the right to limit quantities available or refuse orders at our discretion, particularly if we suspect fraud. 3. Orders and Prices 3.1. The prices displayed on our website are in euros and include all applicable taxes, unless otherwise stated. 3.2. We reserve the right to change product prices at any time without notice. However, the prices applicable to your order will be those displayed at the time of your purchase. 3.3. You are responsible for providing accurate and complete information when placing an order. Any inaccuracies may result in a delay or cancellation of your order. 3.4. An order confirmation will be sent to you by email once the order has been validated. However, this confirmation does not constitute final acceptance of the order. We reserve the right to refuse or cancel any order for any reason. 4. Payment 4.1. Payments are processed securely through our payment partners. We accept the following payment methods: [credit cards, PayPal, etc.]. 4.2. By placing an order on our website, you confirm that you are authorized to use the selected payment method. 4.3. In the event of a problem with the payment (card declined, insufficient funds, etc.), the order will not be processed. 5. Delivery 5.1. We deliver to all countries. Delivery times vary depending on your location and the delivery options chosen. 5.2. We are not responsible for delivery delays due to events beyond our control, such as strikes, natural disasters, or logistical issues. 5.3. Shipping costs are clearly indicated at the time of ordering and may vary depending on weight, destination, and delivery method. 6. Returns and Refunds 6.1. Returns and refunds are governed by our Return and Refund Policy, which you can view here: [link to return policy]. 6.2. If you receive a defective or incorrect item, please contact us within 7 days of receiving your order to arrange a return or exchange. 7. Intellectual Property 7.1. All content on the website, including images, text, logos, and designs, is the exclusive property of Royal Prestige or its suppliers. 7.2. Any unauthorized reproduction, distribution, or use of the content of this website is strictly prohibited. 8. Protection of Personal Data 8.1. We respect your privacy and are committed to protecting your personal information. For more details, please see our Privacy Policy. 8.2. By placing an order on our website, you consent to our collection and use of your personal data to process your order. 9. Limitation of Liability 9.1. Royal Prestige shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or the products purchased, to the extent permitted by law. 9.2. We do not guarantee that the use of our website will be free from interruptions, viruses, or errors. 10. Applicable Law 10.1. These Terms of Service are governed by the laws of Switzerland, without regard to conflict of laws provisions. 10.2. Any dispute relating to these terms shall be subject to the exclusive jurisdiction of the courts of Lausanne. 11. Contact If you have any questions regarding these Terms of Service, you can contact us at royalprestige@contact.com.